Privacy Policy – Embody Joy Wellness
Effective date: 2 June 2026
Last updated: 2 June 2026
At Embody Joy Wellness, we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) and, where applicable, the EU General Data Protection Regulation (GDPR) and UK GDPR.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
By using our website or submitting your information, you agree to this Privacy Policy.
1. Who we are
Embody Joy Wellness provides wellness coaching and education focused on supporting women’s health, wellbeing, and lifestyle habits.
2. Information we collect
We may collect the following personal information:
- Name
- Email address
- Phone number (if provided)
- Information you voluntarily provide through contact forms, emails, or enquiries
- Coaching-related information you choose to share
- Website usage data (such as pages visited, browser type, and device information via cookies/analytics)
We do not intentionally collect sensitive health data unless you voluntarily choose to share it for coaching purposes.
3. How we collect your information
We collect personal information when you:
- Submit a contact or enquiry form
- Communicate with us via email
- Use our website
- Engage with our coaching services
- Accept cookies or analytics tracking on our website
4. How we use your information
We use your information to:
- Respond to enquiries
- Provide coaching services
- Communicate with you about bookings, services, or updates
- Improve our website and services
- Send marketing communications (only if you opt in)
5. Disclosure of personal information
We do not sell or rent your personal information.
We may share your information with trusted third parties, including:
- Website hosting providers
- Email and communication platforms
- Analytics providers (e.g. Google Analytics)
- Professional advisers (legal, accounting, or IT support)
- Regulatory or government bodies if required by law
All third parties are required to handle your data securely and lawfully.
6. International data transfers
As we operate in Australia and may use global service providers, your personal information may be stored or processed outside your country of residence.
Where required (including under GDPR), we take reasonable steps to ensure your data is protected through appropriate safeguards.
7. Cookies and analytics
Our website uses cookies and analytics tools to:
- Understand website traffic and usage patterns
- Improve user experience and website performance
You can control or disable cookies through your browser settings.
8. Data storage and security
We take reasonable steps to protect your personal information from:
- Misuse
- Loss
- Unauthorised access
- Modification or disclosure
However, no method of online transmission or storage is 100% secure.
10. Your right
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Make a complaint about how your data is handled
11. Marketing communications
We only send marketing emails if you have opted in.
You can unsubscribe at any time using the link in our emails or by contacting us directly.
12. Data retention
We retain personal information only for as long as necessary to:
- Provide services
- Respond to enquiries
- Comply with legal obligations
- Maintain business records
When no longer required, data is securely deleted or anonymised.
13. Third-party links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
14. Access and complaints
If you wish to:
- Access your data
- Correct your information
- Make a privacy complaint
Please contact us and we will respond within a reasonable timeframe.
15. Contact us
If you have any questions about this Privacy Policy or your data, please contact:
Embody Joy Wellness
Email: